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Frequently Asked Questions: imMo eXus Germany


Welcome to the imMo eXus FAQ Page. At Immo Exus, we aim to provide a seamless and efficient real estate experience for buyers, sellers, and renters across Europe. This FAQ section is designed to answer your most common questions about using our platform, from account setup and property listings to security and customer support. Whether you're a first-time user or a seasoned real estate professional, you'll find helpful information here to make the most of our services. If you have any additional inquiries, feel free to contact our support team. Happy browsing!

1. What is Immo Exus?

Immo Exus is an online real estate platform that facilitates the sale, rental, and purchase of various property types, including houses, apartments, vacation rentals, commercial spaces, and land across Europe.

2. Who can use Immo Exus?

Individuals, companies and real estate professionals (agencies and brokers) can use Immo Exus to list and browse properties.

3. Is Immo Exus free to use?

Yes, users can currently post advertisements for free. However, in the future, listings for companies and real estate agents will likely be paid.

4. In which countries does Immo Exus operate?

Immo Exus operates across multiple European countries, allowing users to list and search for properties in various regions.

5. Does Immo Exus offer a mobile app?

Yes, Immo Exus has the mobile apps that you can download in the Google Play Store for Android devices and in the App Store for iOS devices. imMo eXus Android, imMo eXus iOS

6. How do I create an account?

To create an account, click on the ‘Register’ button on the homepage, fill in your details such as first name, last name, email address, password, location, company details if you are a company and complete registration with Captcha. Sign Up

7. Can I edit or remove my account?

Yes, you can edit or delete your account at any time by navigating to ‘My Profile' in your account dashboard.

8. How do I post a property listing?

Log into your account, click ‘Post an Classified,’ select the property type, fill in the necessary details as heating, surface, kamers, price, location, description ... , upload images, and submit your listing.

9. How long will my property listing stay active?

There is currently no restrictions in time limit for property listing. The ad will remain active until you delete it.

10. Can I edit or remove my listing?

Yes, you can edit or delete your listing at any time by navigating to ‘My Properties in your account dashboard.

11. How do I search for real estate properties?

Use the search menu on the home page or the filter menu on the property list page to enter details such as the category, type, location and price of the property, etc. to find the targeted listings.

12. Can I save properties to view later?

Yes, you can save properties to your favorites by clicking the ‘Save to Favorites’ button on a listing.

13. How do I contact a seller or landlord?

Each listing includes a “Contact” button or phone number, allowing you to message or call the owner or agent directly.

14. How can I report a fraudulent listing?

If you come across a suspicious or fraudulent listing, click the ‘Report Abuse’ button on the ad or contact our support team.

15. How do I contact Immo Exus customer support?

You can reach our support team via the contact page or Use the feedback form below to share your thoughts and suggestions. Contact

16. What should I do if I forget my password?

Click on ‘Forgot Password’ on the login page, and follow the instructions to reset your password.

17. Is my personal information secure?

Yes, we use encryption and other security measures to protect user data. Refer to our Privacy Policy for more details. Privacy

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